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support 2.4plus - learn more

My First steps with IQOS 2.4 Plus

Find out how to best use your IQOS 2.4 Plus device.

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support 2.4plus - troubleshooting

Diagnose your IQOS 2.4 Plus device

Get the support you need for your device.

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Frequently asked questions

IQOS is an electronic device that heats tobacco rather than burning it. It should be used exclusively with compatible tobacco sticks. The use of IQOS is not risk-free.