Welcome to IQOS Care


First steps with IQOS 2.4 PLUS 

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 2.4 PLUS, and find quick tips.

Learn more

Find a solution 

We are here to help solve problems you are having with your IQOS 2.4 PLUS. 

Discover solutions

Frequently Asked Questions about IQOS 

Still have questions about IQOS? 

We are here to help you across multiple channels