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Welcome to IQOS Care

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First steps with IQOS 2.4 PLUS 

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 2.4 PLUS, and find quick tips.

Learn more
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Find a solution 

We are here to help solve problems you are having with your IQOS 2.4 PLUS. 

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Frequently Asked Questions about IQOS 

Still have questions about IQOS? 

We are here to help you across multiple channels